FAQ
1. What is Zoodle Creative?
Zoodle Creative is an online platform specializing in the creation and delivery of personalized digital invitations. We provide a seamless experience for customers who wish to design their invitations and have them delivered via email.
2. How does Zoodle Creative work?
Our process is simple. After purchasing a digital invitation design, customers provide event details, and we customize the invitation according to their preferences. We then deliver the finalized invitation via email, along with a Google Sheets link for tracking RSVP responses.
3. Can I customize my invitations?
Yes, absolutely! We offer complete customization options for our digital invitations. Customers can personalize every aspect, including text, colors, images, and fonts, to match their event theme or personal style.
4. How do guests RSVP to my invitations?
Guests can RSVP directly through the digital invitation they receive via email. We provide a Google Sheets link where customers can track RSVP responses in real-time, ensuring they have up-to-date attendance information for their event.
5. Is my information secure on Zoodle Creative?
Yes, we take data security seriously. Our platform adheres to industry-standard security measures to protect customer information and ensure a safe and secure user experience. Additionally, Zoodle Creative is ICO registered, further ensuring compliance with data protection regulations.
6. What if I encounter technical issues or need support?
Our dedicated customer support team is available to assist with any technical issues or inquiries you may have. Simply reach out to us via our contact form or email, and we'll promptly address your concerns.
7. How can I provide feedback or suggestions for improvement?
We value customer feedback and continually strive to enhance our platform and services. Please feel free to share your thoughts, suggestions, or concerns with us through our feedback form or email. Your input helps us improve the Zoodle Creative experience for all users.